Home User studies

These types of studies involve testing a product in the comfort of your own home. All you need to do is use the product as directed and complete online feedback questionnaires, giving your honest opinions of your experience.

This is our most popular type of testing and we send our products to people all over the UK.

Receive a study invitation by email

We’ll contact you by email if there’s an upcoming study which matches your profile

Complete a short screening questionnaire

If you’re interested in the study, complete a short screening questionnaire to help us understand more about you, your skin, the products you use and more

Receive your product sample in the post

If you’ve been selected to take part in the study, you’ll be notified a few days later and we’ll send your product sample to you in the post

Start testing

In your package, you’ll receive your product sample as well as a study information sheet containing directions for use and your online feedback questionnaire schedule. Our studies can run anywhere from one day to 12 weeks, so you may only be required to use the product once or you could be asked to test it multiple times over several weeks

Provide your feedback online

The length of the study will determine how many questionnaires you’ll need to answer, and you’ll be notified by email when you have a questionnaire to complete. Honest and timely feedback is crucial for our product testing, so we leave the questionnaire open for three days to ensure we gather as much feedback as possible

What happens next?

Although there’s no payment or compensation for participating in a home user study, you do get to keep the product after the testing is complete.

We’ll use your feedback to help develop and perfect the product, ready to hit the shelves and be enjoyed by our customers.

Keep an eye out for our newsletter where we’ll let you know which products you’ve tested and when they’ve launched.